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Administrator, Information Technology

Mantra Tanzania Limited

Job Description

The successful candidate will be responsible for coordinating and maintaining local area computer network activities of the business unit, and providing first line IT support for all business applications, specifically the DataSaint Delta, T&A system and PayPal application.
With guidance and approval from the Group Director of IT, a primary responsibility of this position is to, specify, configure, install, and maintain the local area network hardware, software, and’ telecommunications services such as personal computers, system software, software applications, printers, servers, routers, switches, cabling, and Internet service providers to support attainment of the business goals and objectives.
Reporting Line: Section Manager Cost & Management Accounting, with a dotted line to Group Director of IT, the Administrator, Information Technology, Tanzania
Location: Mkuju River Project.
Work Schedule: Rotational Status, (6 weeks on 2 weeks off)
Specific Accountabilities
Administers policies and procedures related to the procurement of any IT related equipment and software.
Benchmark, analyze and recommend to the Director of IT improvements’ of the IT infrastructure and IT systems within the business unit.
Ensure compliance with IT security policy and strategy.
Oversee the maintenance and expansion of the fixed line telephony systems. Establish and maintain active directory, user environment, directories, and security. Provide first line support for all business applications within the business unit. Manage problem resolution of applications on behalf of end users
Train users on proper software and equipment usage.
Respond to the needs and questions of network users concerning their access to resources on the network and the operation of various applications.
Comply with IT General Control and SOX best practice policies and guidelines as provided through corporate governance.
Establish and maintain regular written and in-person communications with other supervisors, managers, department heads, and end users regarding pertinent IT activities for the area of responsibility
Coordinate activities of hardware, software, telecommunications, support, and training vendors. Assist Director of IT with development of business case justifications and cost/benefit analyses for IT operational spending within the business unit.
Administer local IT vendors, outsourcing, and consultant contracts and service agreements Ensure local operations are in compliance with all licensing and legal requirements as they-relate to I)
Install and test software upgrades.
Maintain all production servers within the business unit in a state of high availability
Maintain a virus free environment within the business unit through proper use and application of corporate provided tools
Ensure daily, weekly, monthly and annual backup strategies are adhered to. Formulate, revise and implement IT disaster recovery plan and procedures.
Person Specifications
Bachelor’s degree (B. A.) from an accredited four year College or University
At least 5 years of recent experience in IT with emphasis on Network & Administration.
Knowledge and Skills
A broad knowledge of information technology standards with strong IT skills
Thorough understanding and technical knowledge of current network and server operating systems, hardware, protocols, and standards
Working knowledge of VMware 4.x specifically related to the backup and recovery of virtual instances.
Thorough understanding of contemporary systems, development methodologies, and tools

How to Apply

Applicants are invited to submit their resume (indicating the position title in the subject heading) to postal address
The Organizational Capability Department
Mantra Tanzania Limited
P. O Box 23451
Dar es Salaam, Tanzania


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